Quality Project Manager

Job description

Job Description:

We are now looking for an Quality Project for Airbus GBS.

Join quality as Customer Services Quality Manager for Flight Hours Services (FHS) and be a key player in Customer Services transformation journey.

The main tasks and responsibilities will include:

In a dynamic and Customer focused environment, the Job Holder:

· 
Leads or facilitates the resolution of complex / repetitive quality issues using problem solving methods,

· 
Drumbeats actions launched from Particular Problem Solving, and from FHS process and Warehouse surveillance findings,

· 
Analyses these actions, identifies clusters and launches/supports improvement projects with the business,

· 
Supports improvement of FHS Quality way of working (including Toulouse, Singapore, New Delhi and Bangalore),

· 
Contributes to guarantee the adherence of FHS deliverables to applicable regulatory & contractual requirements to ensure Right First Time and Customer Satisfaction,

· 
Contributes to maintain a solid FHS Quality Management System, in close coordination with international local Quality Teams,

· 
Leads or supports quality continuous improvements projects in the frame of FHS transformation,

· 
Analyses, integrates and provides quantitative and qualitative data to support discussions and decision making at Programme or Project Management level,

· 
Supports FHS Quality Risk and Opportunities management,

· 
Supports performance monitoring: updates FHS Quality KPI, reports and identifies room for improvement.

Requirements

· 
2 to 3 years of experience in project and portfolio management knowledge (scope, organization, cost, schedule).

· 
Problem solving mindset.

· 
Ability to facilitate improvement workshops.

· 
Ability to work in a multi-cultural environment and multifunctional team.

· 
Stakeholder management, listening, negotiation, conflict management, change management and communication skills.

· 
Autonomous, rigorous and reliable way of working.

· 
Service and problem-solving oriented behavior.

· 
English: advanced level.

What’s in it for you (benefits)

· 
Diverse career opportunities within Airbus European core countries or in other regions around the world.  

· 
A hybrid working model, allowing you to combine onsite and offsite work. 

· 
A modern office, well connected to public transportation.

· 
A motivated and fun crew to grow and build and shape the GBS together.

· 
An intense and exciting onboarding experience.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Portugal SA

Employment Type:
Permanent

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Experience Level:
Entry Level

Job Family:
Programme & Project Management

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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.