Retail Manager - Guildford

Job description

Job Advert: Retail Manager Guildford - £34,613 - £36,613 - store to be opened mid November - location Guildford High Street - Permanent

Our client, a fast-growing retail organisation, is seeking a dedicated and experienced Store Manager to join their team. As the Store Manager, you will take ownership of your store, leading a team to deliver exceptional customer service and exceed sales targets. You will also be responsible for maintaining excellent store standards and managing costs in line with company objectives.

Basic hours are 40 hours per week, 5 out of 7 days Monday to Sunday, with 1 full weekend worked, 1 full weekend off, 1 Saturday and 1 Sunday worked / month (based on a rota).

Key Responsibilities:

Lead the team in actively selling and delivering outstanding customer service to consistently exceed sales targets.
Foster a high customer service culture to exceed customer expectations.
Take overall responsibility for the efficient running of the store.
Recruit, train, and motivate team members.
Ensure the team has up-to-date product knowledge.
Control costs within company targets for staff, consumables, and stationery.
Maintain excellent store standards, including display, point of sale, and housekeeping.
Complete tasks assigned by the Retail Ops team and head office personnel within specified timeframes.
Ensure the security of cash, stock, equipment, and premises.
Adhere to company policies on health and safety, ensuring a safe workplace.
Conduct regular audits and maintain accurate store stock records through good housekeeping.
Key Skills and Experience:

Customer-focused with a drive to succeed financially.
Able to lead by example and act as a team player.
Clear and effective communicator.
Highly organised with the ability to plan and delegate work.
Works well under pressure and meets deadlines.
Analytical skills to analyse data and make informed decisions.
Detail-oriented with excellent attention to detail.
Computer literate in Microsoft Word, Excel, and email/internet.
Interest in the organisation's brand and product.
Positive outlook and demeanour.
Benefits:

Our client offers a range of benefits for all permanent roles in stores, including:

Period bonus based on sales targets.
25 days of annual leave plus 8 bank holidays.
Opportunities for career growth in a fast-growing company.
Enhanced parental leave.
Generous staff discount of 40%.
Annual paid volunteering day.
Employee Assistance Programme.
Friends and Family Referral Scheme.
Management and Leadership Skills:

Experience in working with people at all levels.
Highly organised and capable of planning the work of others.
Ability to coach and develop others to succeed.
Excellent listening and supportive skills.
Behaviours:

The successful candidate will be committed to ensuring exceptional customer service and supporting their team in representing the brand. They will demonstrate a competitive and commercial outlook, consistently striving for excellence in store standards and achieving financial goals.

If you are a motivated and experienced Store Manager looking for a new opportunity, please apply with your CV and cover letter. We look forward to reviewing your application.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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