Worthing, West Sussex
£ 18000 - £ 20000 / Year
Sales & Retail - Specialist Shops/Sales
· Job type
Industrial and Manufacturing
· External Reference
Sales Office Administrator
Contract 9 - 12 months
Monday - Friday
£18,000 - £20,000
We are working within one of our key clients based in Worthing who are recruiting a two sales office advisor one permanent and one maternity cover.
Your role will be to deliver excellent customer service to our client base. You will be the first point of contact so must always maintain a professional attitude at all times.
If successful in the role you will be given a designed group of customers so you can establish an excellent working relationship to assist sales development and completing all administrative tasks.
Duties Include but are not limited to:
· To process customers' orders promptly and efficiently within set service levels.
· To monitor stocks and purchase orders for the designated group of customers in particular, making suggestions for stock replenishment where necessary.
· To monitor enquiries and orders from the designated group of customers, making proposals for schedules, purchases and products as appropriate and informing them of any changes in the status of their orders - e.g. delivery delays.
· On receipt of customers' enquiries on progress of orders, to assess current status and respond promptly to the customer concerned . Where the status of an order/enquiry is unacceptable, to take appropriate action on the customer's behalf, keeping the customer informed at all times.
· To become fully conversant with new products and technologies as they are introduced, participating in training as provided, or through making management aware of your needs.
· To be fully aware of the Company's quality system in general and Sales Office procedures in particular, making proposals for quality improvements as appropriate.
· To assist in maintaining accurate information on the CRM package.
· To assist with all matters of general office administration within the sales office, including filing.
· To work flexibly as directed by management - e.g. participation in stock checks.
· As part of this role you need excellent attention to detail.
This is a both permanent and also one fixed contract maternity cover position. Please note: This position is based in Worthing, West Sussex, please only apply if you are willing and able to work in this location, and have the required skills.
We regret that due to volume of response, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful.
Adecco is an equal opportunities employer
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy