Residential Concierge

Job description

  Location
Edinburgh, City Of Edinburgh
·  Category
Office and Secretarial - Receptionist
·  Job type
Temporary
·  Industry
Office and Secretarial
·  External Reference
SA25/06/18

Adecco are currently recruiting a residential concierge based in Edinburgh temporary to cover a holiday

Start date 12Th July 2018

Rate of pay £8.00 per hour (weekly pay)

Duties Include:

·  The Concierge is to meet and greet the residents visitors

·  Answering enquiries by telephone, door entry system or email

·  Assist the residents needs and general tasks as needed

·  Ensure highest levels of customer care and service are maintained at all times

·  Deal effectively with complaints, diagnosing the best course of action and remain courteous at all times

·  Maintain a clean and smart appearance at all times, wearing the appropriate attire

·  Ensure effective security of residents and the building at all times including manning any CCTV

·  Check and screen all visitors and guests

·  Report any suspicious/unusual behaviour, calling the relevant authorities if necessary

·  Correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency

·  Responsibility for all deliveries to the reception desk, receiving and safekeeping of all parcels/registered mail.

·  Correct issuing of all parcels/registered mail with a record (updating internal systems)

·  Notify residents of any deliveries to arrange collection from the front desk

·  Key management - Issuing of keys only to correct personnel/residents whilst recording at all times

·  Pro-actively deal with any maintenance and cleaning problems identified - making sure the site remains clean and safe to use

·  Regularly carry out site inspections to identify any problems

·  Patrol duties as required

Experience Needed:

·  Professional and reliable

·  Proven Concierge experience

·  Experience with working in high end developments

·  Customer focused and hard working

·  Presentable and approachable

For further information, please apply today (CV only)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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