Pre-Sales Technical Engineer

Job description

  Location
Reigate, Surrey
·  Salary

·  Job type
Permanent
·  External Reference
RS388
·  Industry
Engineering, Aerospace and Automotive

My client, a successful company based in Reigate are looking for a Pre-Sales Technical Engineer to join their team on a full time, permanent basis.

The main purpose of this position is to provide pre-sales technical support to customers and account managers in order to assist the sales of our air conditioning products.

- Answer technical queries over the phone/by email from customers and account managers.
- Produce wiring and layout drawings and City Multi schematics.
- Analysis of specifications and drawings to produce suitable equipment selections/locations.
- Attend customer visits with Account Managers
- Manage workload & common inbox.
- Training support for customers/ Account Managers.
- Provide technical updates to customers/ account managers when required.
- Ability to prioritise accounts.
- Support 121 sales department as and when required.
- Providing a courteous and helpful service to customers.
- Keep up-to-date with product development and issues.
- Achieve key performance indicators
- Comply to health & safety regulations at all times

The successful candidate will ideally have the following skills and experience;

- Good working knowledge and understanding of air conditioning systems and their application.
- HNC/HND qualified or equivalent.
- Familiarity of Mitsubishi Air Conditioning Equipment.
- Knowledge of industry is required.
- Possess practical hands-on skills.
- Ability to work effectively independently and as part of a team.
- Computer literate and competent user of Excel spreadsheets.
- Personal attributes: team player, committed, outgoing, confident, polite, professional & driven.
- Excellent customer service approach.
- Ability to work under pressure.
- Excellent communication & organisation skills are essential.
- Ability to present technical presentations is desirable.
- Full UK Driving License.

If you feel this is the perfect role for you then please get in touch. Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.