Logistics Administrator - Adecco UK Limited - Kidderminster - Wizbii

Logistics Administrator

  • By Adecco UK Limited
  • Kidderminster (United Kingdom)
  • Logistics

Job description

Kidderminster, Worcestershire
·  Salary
£ 18000 - £ 19000 / Year
·  Category
Transport & Logistics - Transport & Logistics
·  Job type
·  Industry
Transport and Logistics
·  External Reference

To coordinate the activity between supplier deliveries and customer orders, providing first-line customer service across all business units.


·  Fielding incoming calls from customers, suppliers, service providers and internal stakeholders and managing to a satisfactory conclusion or escalating as appropriate.

·  Processing of customer purchase orders onto all company systems to agreed dates.

·  Allocation of correct materials to each order.

·  Communication of customer delivery requirements to all 3PL partners.

·  Investigating daily claims of stock shortages from customers, 3PL's and internal departments.

·  Recording the outcome of any shortages on in house systems.

·  Communicating to the supply chain team regarding any known stock shortages, excess stock or product life issues.

·  Reconciling and adjusting stock levels on in house systems to reflect an accurate stock position.

·  Processing of inbound shipment advice's from export suppliers.

·  Monitoring arrival of inbound materials and updating systems (container docking, clearance, cold store arrival)

·  Checking and receipting stock onto in house systems from inbound containers.

·  Analysis and verification of invoiced charges from 3PL providers.

·  Communication of new materials due to arrive at 3PL providers to allow correct receipt.

·  Analysis and correction of improper information within 3PL storage systems, relating to pallet standards and product data.

·  Pooled pallet administration including ordering and de-hiring

·  Administration of customer and product data held on in house systems

·  Assist Logistics Manager with reasonable ad hoc requests.


·  Past customer service/customer facing experience.

·  Excellent communication skills with emphasis on telephone contact.

·  Past experiences in negotiating with suppliers and service providers.

·  Able to demonstrate flexibility to meet the changing demands and deadlines of customers.

·  Able to concentrate on detailed tasks for prolonged periods of time whilst ensuring high levels of accuracy.

·  PC literate (Windows) and proficient in MS Outlook and MS Excel.


·  Past experiences in a logistics customer facing role in an FMCG business

·  Experience of frozen or chilled food supply chains

·  Experience in SAP SD and MM

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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