Inbound Call Centre Operator
Birmingham (West Midlands) Administration
Job description
Location
Birmingham, West Midlands
· Salary
£8.00/Hour
· Category
Sales & Retail - Inbound Call Centre
· Job type
Contractor
· Industry
Hospitality, Tourism and Travel
· External Reference
JN-082018-22021
We have a fantastic opportunity for an pro-active telephone consultant to join our internal recruitment team. This is a varied position where no two days are the same, your main responsibilities will be to take inbound calls form some of our 8000 sites around the country to deliver casual and temporary staff.
The working hours will be on a shift pattern Monday to Friday
· 7am - 3:30pm
· 8am - 4:30pm
· 9am - 5:30pm
Main Responsibilities
· Taking inbound calls from sites around the UK for temporary staffing
· Taking inbound calls from agencies to fill bookings
· Taking inbound calls from temporary staff to answer any question they may have in regards to casual work
· Inputting data on an in-house system to follow a booking process
· After training you will be given new opportunities to expand your skills and develop more into a full consultant filling bookings and dealing with more complex recruitment matters
The Ideal Candidate
· Demonstrate a positive & proactive attitude within team at all times
· To be appropriately cross trained and conversant with all relevant processes
· Actively participate in knowledge sharing, coaching and mentoring
· Maintain a strong & healthy relationship with the business at all levels
· Ability to work in a team oriented environment
Desirable skills
· Catering experience as this would help you understand the terms used
· A driving license due to location
Benefits include
· Free parking
· Free in office vending machine
· Fully fitted kitchen, with cooks to supply home cooked meals whilst at work. Good prices too!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy