Helpdesk

Job description

·  Location
Manchester, Greater Manchester
·  Salary
£ 16500 - £ 17000 / Year
·  Category
Sales & Retail - Helpdesk
·  Job type
Permanent
·  Industry
Sales and Retail
·  External Reference
JN-082019-85553

I am currently recruiting for a Helpdesk Advisor to work for a market leading Business Management company based in Wythenshawe. This is a great opportunity to work within a lovely team who work hard but also have fun. They are offering a starting salary of £ 17,000 with great development prospects within the future.

Your day to day responsibilities will involve:

·  Dealing with inbound queries (B2B) from clients and suppliers

·  Taking ownership of any queries that arise and seeing this through to resolution

·  Communicating efficiently and educating clients over the phone

·  Administration duties and after-call work

To be considered for the role you must have:

·  A fantastic telephone manner

·  Customer Services experience (face to face will be considered)

·  A good level of IT

·  Relationship building skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy