German Speaking Customer Service Advisor

Job description

  Location
Crewe, Cheshire
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Permanent
·  Industry
Sales and Retail
·  External Reference
JN-072019-82573

Customer Service Advisor - German Speaking

Fluent in both Written and Spoken German and English is required for this role

Essential Duties and Responsibilities:

·  Actively share updates about customers with team

·  Advise Sales of customers commercial queries

·  Answer phone calls with set criteria and within parameters set out by the Company

·  Arrange product restriction amendments on request from customer, taking into account control criteria

·  Liaising with all staff both in Crewe and in European Offices

·  Transaction Queries

·  Produce Copy Invoices on request

·  Provide on-going support to colleagues and highlight training requirements to Team Leader

·  Provide strong links with Sales Department

·  Provide support to customers using website/systems provided

Monday to Friday from 8.30am - 5pm

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy