Station Assistant

Job description

We have an exciting opportunity to join our stations team for the Christmas buzz.

Adecco UK are currently seeking customer committed and Safety conscious staff to work at Reading train station.

Our Security Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.

Pay rate: £12.00ph
Contract: 15th Dec - 6th Jan
Shifts: Multiple available everyday - 0700-1500/0900-1700/1200-2000/1400-2100.
Location : Reading train station.

Our Customer Service Assistants, will provide a First-class service to our passengers whilst ensuring their safety at all times.

You will Pro-actively seek to help customers. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Reading station. You will also help the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!

You will be involved in....

·  Assisting passengers with directions and crowd control.

·  Meeting and greeting our customers as they enter and leave our station

·  Luggage assistance

·  Supporting customers needing assistance

·  Ensuring the safety of the station environment

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

·  Have a professional, but fun approach to your work

·  Be passionate about providing amazing customer service

·  Love working as part of a team, but able to work independently too

·  Have first class interpersonal skills

·  Love the buzz of a busy environment, be able to keep your cool under pressure

·  Be safety conscious - able to spot and anticipate risk

·  Good written and verbal English

·  Adhere to Adecco Rail Drug and Alcohol policy

·  Well-presented and willing to adhere to Adecco Rail uniform standards

Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol. 18 years and above.

INDKU17

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy