European Transport Client Shipping Co-ordinator

Job description

We are currently seeking a highly skilled and motivated European Transport Client Shipping Co-ordinator to join our client's team based in Slough. As the Co-ordinator, you will be responsible for the day-to-day co-ordination, management, and profitability of the European transport operations.

Key Duties and Responsibilities
* Responsible for managing the export/import processes for road freight shipments
* Planning and coordinating transport routes and daily schedules for Europe for the fleet, ensuring that the transportation is cost efficient and profitable
* Ensuring effective management in arranging customer collections, packing services and deliveries
* Working with customers and office staff, planning routes and scheduling delivery times, co-ordinating the drivers, agency drivers and vehicles for work
* Co-ordinating with customs for clearance and managing customs entry exceptions
* Managing EU airfreight (ie DHL) and EU road courier shipments
* Discussing and resolving client/supplier problems and complaints
* Co-ordinating all aspects of shipping fine art and antiques from one destination to another
o Assessing clients individual needs on a daily basis - liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc.
o Communicating with clients, guiding them through the process of shipping their art/artefacts from different locations
o Quoting and coordinating both domestic and international shipments
o Arranging customer collections and deliveries, which may also include the arranging of specialist packing services
o Preparing and processing all documentation and the booking of the chosen method of transportation
o Efficiently handling paperwork including bills of lading, labelling, timesheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due
o Invoicing: ensuring invoices are produced on time, month to month or in advance as the job file requires
o Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system
o Produce a cost analysis and reports of jobs and European truck runs

* Communicating with sales and operations team throughout the day
* Provide administration assistance to sales team
* Provide assistance throughout the business as and when required
* Attend regular team meetings

Key Attributes:

Proven track record and knowledge of domestic and European transport operations and planning.
Good knowledge of current EU transport legislation and customs procedures.
Experience in dealing with high-end clients and goods.
Proficiency in MS Word, Excel, and Outlook.
Strong attention to detail and accuracy.
Excellent communication skills, both written and verbal.
Interpersonal skills to build and maintain strong relationships.
Ability to work independently and manage priorities.
Commercially focused with consideration of end-to-end costs.
In addition to a competitive salary of £30-£35,000 per year, our client offers a range of perks including pension contribution matching. The office is conveniently located just a 9-minute walk from Langley train station, making it easily accessible for commuters.

If you are enthusiastic, detail-oriented, and enjoy working in a fast-paced environment, then we would love to hear from you. Join our client's team and contribute to their success as a European Transport Client Shipping Co-ordinator. Apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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