Direct Payments Officer

Job description

  Location
Hounslow, Greater London
·  Salary
£14.81/Hour
·  Category
Public Sector - Public Sector Accounting & Finance
·  Job type
Contractor
·  Industry
Public Sector
·  External Reference
LBH1782

We are currently recruiting for Direct Payments Officer to work at The London Borough of Hounslow within the Children's and Adult's team.

The Role

As the Direct Payments Officer at Hounslow Council You will play an important role of supporting people to exercise choice and control in planning how they will use their Direct Payments, by providing them with clear advice and information and/or helping them to arrange services so that they manage their Direct Payments effectively.

To be responsible for all financial administration functions for the Direct Payments including, setting up of payments, activating/deactivation and deferring care packages (Brokering).

Responsible for financial monitoring of Direct Payments to ensure funds are used appropriately, flagging up concerns about the way that funds are used by providing Managers, Social Workers with accurate, relevant and timely information.

Making decisions on when to refer to the Direct Payments Team Manager those accounts requiring further attention because of their complexity or potential abuse, complete and maintain a risk analysis of all Direct Payments to ensure that attention is focussed on those payments that are a higher risk and/or may involve financial abuse or fraud, liaise with relevant partners such as Safeguarding, Health (CCG), Children, Finance, Legal and third party providers i.e. Payroll and Liability Insurance.

Working in partnership with Health and Children Services, establish key contacts and maintain strong relationships to enable effective management and monitoring of Direct Payments.

To maintain IT systems required to support efficient service delivery based on the principles of Equality of Opportunity and the Department's Customer Care Statement and to promote all aspects of Independent living, including the use of Direct Payments/Personal Budgets, across all care groups including reviewing of Direct Payments paperwork.

Location: Hounslow Council

Hours: 36 hours Mon to Fri (08:45:AM - 05:00:PM)

Duration: 11 Months

Rate of Pay: £14.81

Who are we looking for?

As the Direct Payments Officer for the Children's and Adult's team at The London Borough of Hounslow we are looking for someone who has:

Essentials:

·  Social Care and Financial experience

·  Good understanding and knowledge of the Direct Payments and Personal budgets and Personal Health Budgets to deliver a seamless service to vulnerable residents/Children/carers.

·  Understanding of the complexities of direct payments, and their application including legislation, recruitment, payroll, disputes etc.

·  Awareness and ability to identify Safeguarding issues and report to Care Management.

Desirable:

·  Experience of working with vulnerable residents in either a statutory or voluntary organisation

·  Support improvements and positive outcomes for vulnerable residents through internal and external partnership working

·  Able to use a number of IT packages inc. Agresso, Controcc for setting up payments, invoicing and to manage and monitor direct payments spend to include spreadsheets and write reports.

·  Able to reconcile income and expenditure regarding monitoring customers Direct Payment accounts, reporting on pre-paid card spend and Personal Health budgets.

Benefits

Working for Adecco as a temporary associate gives you a world of benefits not just your Hourly rate! Some of which include:

Pension, Eye Care Vouchers, Discount at loads of High street and retail outlets through Eden red and so much more!

What happens next

We review all CV' and if your CV has been selected you will hear from us very soon with the next steps! Unfortunately due to the large volume of CV's we receive we cannot give feedback on every CV but if you feel you have the right experience to work within similar roles please contact us directly on the details below.

Adecco Uxbridge Contracts team are responsible for recruitment for Ealing and Hounslow Council.

Please feel free to contact me if you are looking for jobs within these Local Boroughs

01895 215 610

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy