Customer Service / Business Development Assistant

Job description

  Location
Watford, Hertfordshire
·  Category
Sales & Retail - Business Development
·  Job type
Permanent
·  Industry
Sales and Retail
·  External Reference
ST2604

Customer Service / Business Development Assistant

Adecco Harrow has a fantastic opportunity to join a well established company based in Watford. Our client is looking for a proactive, dynamic candidate who is willing to work hard and provide flexibility. Paying £18,000 - £20,000 dependant on experience, with brilliant benefits and development opportunities.
Starting ASAP.

Salary: £18,000 - £20,000 depending on experience

Days: Monday - Friday

Location: Watford

Benefits: bonus scheme, pension scheme, private health care and much more..

Key Responsibilities:

* To help identify the customer's needs and requirements and maximise sales by using a proactive face to face approach.
* Utilise display and merchandising skills to drive incremental and add-on sales, and provide advice and recommendations for products and services.
* Carry out product search queries and identify stock numbers from supplier part numbers by using the company catalogue, website and other technical data sources.
* Pro-actively gain new customers along with maintaining strong relationships that are already established.
* Investigate, record and resolve customer issues from general and technical questions whilst advising on delivery options and dispatches.
* To process customer transactions efficiently and accurately together with undertaking associated warehouse and stock management activities within agreed service levels.

The ideal candidate will:

* Have previous experience in outbound sales within a customer support environment or face to face sales
* Need to be able to work under pressure in a customer facing environment to give a high standard of customer service, resolving any issues with customer's demands.
* Be computer literate - MS Word, Excel and excellent keyboarding skills
* Have excellent communication skills
* Preferable - candidate with experience in key responsibility areas

HOW TO APPLY

This role is an immediate start so please apply online (attaching your CV) as soon as possible. Please be advised that due to the high volume of applications we receive, we are unable to respond to each application individually, please be assured that we will contact all applicants selected for interview. Adecco are an equal opportunities employer.
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.