Customer Service Advisor

Job description

Job Advert: Customer Service Advisor (Temporary Position)

Location: Coleshill

Contract Type: Temporary

Hourly Rate: £12.64

Working Pattern: 35 hours per week - 9am-5:00pm

We are currently seeking a Customer Service Advisor to join our client's team on a temporary basis. If you thrive in a fast-paced environment and have excellent communication skills, we encourage you to apply for this exciting opportunity.

Responsibilities:

·  Provide exceptional customer service by promptly and effectively responding to queries via phone, email, and chat.

·  Address customer concerns and find suitable solutions to ensure customer satisfaction.

·  Maintain accurate records of customer interactions and transactions using our client's customer relationship management (CRM) system.

·  Collaborate with team members to meet and exceed customer service targets.

·  Stay updated with product knowledge and company policies to provide accurate information to customers.

·  Positively contribute to a supportive and inclusive team culture.

Requirements:

·  Previous experience in a customer service role is desirable but not essential.

·  Excellent verbal and written communication skills.

·  Ability to work well in a team-oriented environment.

·  Strong problem-solving skills to effectively resolve customer issues.

·  Proficient in using computer systems and software.

To apply for this position, please submit your updated CV and a cover letter outlining your suitability for the role. Successful candidates will be contacted for further assessment.

Our client values diversity and is an equal opportunities employer. They are committed to creating an inclusive and accessible work environment for all employees. If you require any reasonable adjustments to participate in the recruitment process, please inform us in your application.

Join our client's team and contribute to providing exceptional customer service to their valued customers. Apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.