Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Customer service administrator

  • Redhill (Surrey)
  • Administration

Job description

  Location
Redhill, Surrey
·  Salary
£ 19000 - £ 22000 / Year
·  Category
Office and Secretarial - Administration Manager
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-092018-24228

Adecco are recruiting for a Customer Service Administrator. The successful candidate will be a single point of contact for a portfolio of business customers. The role involves a mix of telephone work and administration and you will be responsible for answering efficiently and accurately all calls, emails and customer enquiries relating to customer accounts.

You will:
* Take responsibility for ensuring that the customer needs are satisfied to the customers' standards
* Manage queries that are raised for customers in their portfolio efficiently, to ensure queries are resolved timely and accurately
* Liaise closely with relevant sales manager to ensure new customer requirements are established and set up prior to contract start date
* Provide reports to relevant sales manager on query and debt performance of customers on a monthly basis
* Ensure customers reporting requirements are established and updated
* Audit customer accounts to ensure payments are allocated correctly
* Attend visits to customer premises when requested
* Provide a single point of contact for customer servicing requirements
* Assist with billing processes where required

There is excellent room for progression within this company and they have an impressive benefit package including bonus, free gym membership etc. Please apply or speak to Sophie Cload for more information on 01737222536.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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