Customer Service Administrator

Job description

Adecco Worcester are looking for a Customer Service Administrator to join our brilliant client who are a dynamic and innovative organisation. They are committed to providing excellent customer service and are looking for a motivated and enthusiastic candidate to join their team!

In this role, you will be responsible for taking and processing live sales orders through the website and ERP software. Your ability to create new customer accounts and maintain accurate record-keeping will contribute to the organisation's efficiency and customer satisfaction. You will address customer enquiries via email and phone, delivering exceptional service and building strong relationships with customers.

Our client values proactive communication, you will be encouraged to share any potential issues or concerns with management. Your role will also involve collaborating with the team, supporting them, and willingly sharing knowledge to create a positive and supportive work environment.

To succeed in this role, you should have excellent communication skills, both written and verbal. Your ability to handle enquiries professionally and with a positive attitude will contribute to the organisation's reputation for outstanding customer service. Previous experience in a customer service role, preferably in an e-commerce environment, is highly desirable.

If you are a self-motivated individual with great attention to detail and a passion for exceeding customer expectations, this is an excellent opportunity for you. Our client offers a competitive salary and benefits package, along with ample opportunities for professional growth and development.

Don't miss out on joining this exceptional team! Apply now with your CV and let your enthusiasm shine through. We look forward to receiving your application and connecting you with our client for an exciting new career opportunity.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.