Customer Service / Administrator

Job description

Exciting Opportunity for an Administrator in Lambourn, West Berkshire!

Are you a self-motivated and reliable individual with a passion for providing excellent customer service? Our client, a leading logistics company, is seeking a dynamic Administrator to join their team on a temp to perm basis and offering a salary of £25,000 - £27,000. You will have the opportunity to work in a fast-paced and rewarding environment where your organisational skills and attention to detail will be put to good use.

As an Administrator, you will play a vital role in managing individual customer accounts, ensuring day-to-day planning and operational aspects run smoothly. Your responsibilities will include:

·  Monitoring order volumes and receipts daily, collaborating closely with relevant team leaders to coordinate resources effectively.

·  Maintaining close relationships with clients, providing prompt communication to address any queries or concerns.

·  Ensuring accurate invoices are prepared on a weekly/monthly basis in line with customer rates.

·  Attending meetings with clients to offer a day-to-day perspective and discuss account needs.

·  Managing customer expectations, addressing delays or issues proactively and keeping them updated.

·  Maintaining and strengthening customer relationships, ensuring their logistics needs are met.

To excel in this role, you will possess excellent communication skills, both internally within the team and externally when interacting with clients. Your ability to think creatively and find solutions to challenges will be essential, as well as your proficiency in using Windows Office Packages and Logistics Management Systems.

At our client's organisation, they value your enthusiasm and dedication. They offer a supportive and inclusive work environment where your contributions will be recognised and rewarded. Join their team and make a difference in the logistics industry!

If you are ready to take on this exciting opportunity as an Administrator, apply now! We can't wait to hear from you.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.