Credit Controller

Job description

·  Location
Preston, Lancashire
·  Salary
£ 20000 - £ 24000 / Year
·  Category
Accountancy & Finance - Credit Control
·  Job type
Permanent
·  Industry
Industrial and Manufacturing
·  External Reference
JN-102019-100971

CREDIT CONTROLLER
North Preston
upto £24k salary
Full time Monday to Friday
permanent experience is essential

The Credit Controller is responsible for collecting outstanding debts from a range of customers throughout the UK and dealing with any associated queries and disputes that may arise through this process. Resolve all queries and disputes with acute attention to detail, advising the Credit Control Manager of proposed remedy and/or resolution, ensuring a thorough and methodical investigation and a swift conclusion.

·  Resolve all queries and disputes with acute attention to detail, advising the Credit Control Manager of proposed remedy and/or resolution, ensuring a thorough and methodical investigation and a swift conclusion, i.e. ensuring the debt no longer appears on the ledger.

·  Strive to meet targets for cash collection and debt recovery, to reduce outstanding debt exposure of the group in line with the company's business objectives.

·  Reconciliation of accounts to ensure statements produced are accurate and cash/credit notes are posted to invoices as per the customer's requirements.

·  Daily liaison with Cash Allocations and Invoicing Department and Technicians in order to solve queries; taking time to build effective working relationships. Supporting colleagues at all levels by sharing knowledge, offering assistance and effectively managing conflict in a professional manner.

·  Ability to logically identify potential problem accounts, recommending accounts to be placed on stop or to start the legal process, implementing the best approach.

·  Attend weekly departmental meetings and court hearings.

·  Promptly notifying the Credit Control Manager of any customer complaints; investigating and resolving complaints and assisting in completion of customer complaints form.

·  Promoting and driving continuous improvement within the department and company; reviewing debt recovery procedures to streamline and promote a simple approach.

·  Actively promoting new business development; increasing sales and advertising of all disciplines and innovations.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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