Client Relationship Manager

Job description

C lient Relationship Manager

Hours: Part-time role (22.5 hours per week)

Location: Havering, Essex

Salary: £40,000 pro rata

Are you a confident, self-motivated, and commercially driven individual with a passion for retail? Our client is seeking an energetic and dynamic Client Relationship Manager to join their centre management team. This role is perfect for someone who thrives in a busy and varied environment and loves building strong relationships.

As a Client Relationship Manager, you will be the key liaison between individual stores and the centre management team. You'll play a crucial role in developing and implementing the centre's commercial and asset strategy, utilising your exceptional communication skills to ensure smooth operations and high levels of satisfaction among retailers.

Key Responsibilities:

·  Data Analysis: Collate and analyse daily, weekly, and monthly occupier sales data, identifying areas of growth and risk, and producing trend analysis reports.

·  Feedback Delivery: Provide regular updates to clients and management teams regarding retailer performance and issues.

·  Relationship Building: Conduct regular visits to occupiers to maintain positive relationships, gain feedback, and provide support.

·  Customer Service Excellence: Focus on delivering outstanding customer service.

·  Induction and Training: Lead the induction of new occupiers and store managers, and develop training programmes tailored to their needs.

·  Event Management: Manage retailer events and ensure they are well-coordinated with the centre team.

·  Sales Growth Initiatives: Engage occupiers in sales growth opportunities such as events, promotions, and marketing activities.

Perks:

·  Career Growth: Opportunities for progression and training are available and encouraged.

·  Comprehensive Benefits: A full benefits package will be discussed.

·  Convenience: Parking available on-site.

·  Dynamic Environment: Join a team that values innovation and collaboration.

If you're looking to join an ambitious local company and thrive in a role that values your extroverted personality, we invite you to apply online without delay. For a comprehensive job description, please contact Denise, Alex, or Clare at Adecco Romford (option 2).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.