Client Relationship Executive

Job description

Are you a highly organised, customer service-oriented professional looking for a challenging role? Our client is seeking a talented Client Relationship Executive to join their team. This is a full-time, permanent position with an annual salary of £29,000 - £31,000.

Role Summary:

As a Client Relationship Executive, you will be responsible for building and maintaining strong relationships with clients, providing exceptional customer service, and ensuring client satisfaction. This role requires adaptability, attention to detail, and the ability to work collaboratively with the rest of the team.

Responsibilities:

Act as the primary point of contact for clients, proactively managing their needs and addressing any concerns
Build and maintain strong relationships with clients, fostering trust and loyalty
Identify opportunities for up selling and cross-selling services to existing clients
Coordinate with internal teams to ensure client needs are met and issues are resolved in a timely manner
Ensure accurate and timely delivery of services to clients
Maintain accurate client records and documentation
Regularly assess client satisfaction and make necessary improvements

Key Skills and Qualifications:

Experience in a customer service role, preferably in a client-facing position
Excellent communication and interpersonal skills
Strong attention to detail and organisational skills
Ability to work independently and as part of a team
Proficient in Microsoft Excel and other relevant software
Valid driving licence

Why Join Their Team?

Join a reputable company that truly cares about their employees
Play a vital role in delivering exceptional service to clients
Collaborate with a supportive and experienced team
Take advantage of opportunities for professional growth and development

If you are a proactive, client-focused individual with a passion for customer service, this is the perfect opportunity for you. Apply today and start making a difference as a Client Relationship Executive with our client.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.