Call Agent

Job description

  Location
Godstone, Surrey
·  Salary
£ 17331 - £ 18500 / Year
·  Category
Office and Secretarial - Data Entry
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-052018-4458

This is an interesting role that involves talking phone calls from members of the public via the telephone or other relevant medium regarding sensitive information. You will:

1. Record information from members of the public

2. Question the source where possible to ensure best information is received.

3. Input the sanitised information onto a database before forwarding to the appropriate Intelligence unit or external agency ensuring information complies with data protection and disclosure requirements.

4. Ensure that information is passed from the public to the relevant agency accurately and securely, without any reference to the caller's identity.

My client operates two shift patterns, so the successful candidate will work: Week 1: Mon - Fri 9am - 5pm & Week 2: Mon - Fri 12.30pm - 9.00pm.

Please apply for more information or call Sophie Cload on 01737222536

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