Description de l'offre
Hounslow, Greater London
£ 9 - £ 9.5 / Hour
Sales & Retail - Customer Service Advisor
· Job type
Sales and Retail
· External Reference
Customer Service Advisor
40 hours per week Monday - Friday (1 in 4 Saturdays)
Recruiting for a Customer Service Advisor to join a team of 8 in Chiswick. The role is an immediate start contract role ending in July 2019. The client is looking for a candidate that has the following:
· Previous experience within Customer Services dealing with a high volume of calls and emails.
· Excellent written and verbal communication skills
· Confident using IT Systems and updating account information
· Have the ability to remain calm under pressure
· Excellent people skills and being able to work well in a team
· The ability to handle complaints and difficult situations
· Setting up and maintaining existing Customer Accounts
· Managing incoming calls from Customers
· Dealing with general Customer enquiries
· General Administration duties
· Logging each call on the CRM system
This role is being managed by a Recruitment Agency and We are an Equal opportunities employer. If your application has been successful you will be called in to attend a competency-based interview so please apply with an update version of your CV. If you have not been contacted in the next 7-10 working days your application ha been unsuccessful.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy