Business Relationship Advisor

Job description

  Location
Hounslow, Greater London
·  Salary
£ 9 - £ 9.5 / Hour
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Contractor
·  Industry
Sales and Retail
·  External Reference
JN-112018-32898

Customer Service Advisor

Job Type:

Contract Role

Full time

40 hours per week Monday - Friday (1 in 4 Saturdays)

Recruiting for a Customer Service Advisor to join a team of 8 in Chiswick. The role is an immediate start contract role ending in July 2019. The client is looking for a candidate that has the following:

·  Previous experience within Customer Services dealing with a high volume of calls and emails.

·  Excellent written and verbal communication skills

·  Confident using IT Systems and updating account information

·  Have the ability to remain calm under pressure

·  Excellent people skills and being able to work well in a team

·  The ability to handle complaints and difficult situations

Duties include:

·  Setting up and maintaining existing Customer Accounts

·  Managing incoming calls from Customers

·  Dealing with general Customer enquiries

·  General Administration duties

·  Logging each call on the CRM system

This role is being managed by a Recruitment Agency and We are an Equal opportunities employer. If your application has been successful you will be called in to attend a competency-based interview so please apply with an update version of your CV. If you have not been contacted in the next 7-10 working days your application ha been unsuccessful.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy