Working From Public Area Attendant (Part-Time)
Southwark, UNITED KINGDOM Hotels - Restaurants
Job description
Company Description
A desk with a view. Working From_ Southwark is located in The Hoxton, Southwark right by Blackfriars Bridge, a short stroll from Waterloo and London Bridge stations, and in good easy distance of Borough Market for your lunch break. It’s a place to come and get stuff done, with all the comforts of home but none of the distractions.
Job Description
What you’ll do…
· To be responsible for the cleaning and servicing of public areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
· To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross.
· To ensure that all public areas adhere to all brand standards and quality audit standards.
· To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas.
· To oversee the delivery and collection of linen and terry on a daily basis.
· To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained.
· To ensure guest floors are clean and well maintained at all times.
· To assist with other tasks to support the housekeeping team as required.
· To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
· To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
· To attend all training sessions required.
· To maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
· To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
· To assist in the cleaning of public areas and back of house areas as required.
Qualifications
What we’re looking for…
· You have a high level of verbal and written communication skills and competent computer skills.
· You have the ability to build relationships with colleagues and customers.
· Experience working in a very fast paced environment
Additional Information
What’s in it for you…
· Competitive salary
· Up to 28 days holidays (inclusive of bank holidays), pension, and life insurance.
· A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
· It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
· Treat yourself once in a while with lots of retail & hospitality perks through our partners
· Enjoy a free night at The Hoxton and a meal for two when you first start with us
· Goes without saying, but we’ll feed you during your shift
· Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
· Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
· Lots of opportunity to progress and switch it up as part of a global family of brands
· Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
· Extra time off to volunteer with one of our partner charities
· Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
· Enhanced family leave for when you’re expanding your family
· An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact