Venue Manager

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

Are you a passionate Manager who is not afraid of thinking outside the box? Then, we have the job for you! As Outlet Manager, you will strategically lead the team to take guest satisfaction to the next level.

What you will be doing:

·  Lead, mentor and train your team
·  Ensure Food & Beverage relevant brand standards are maintained for your areas of responsibility
·  Strategise on new products and service offerings
·  Implement upsell incentives for the department
·  Create unforgettable experiences for our guests
·  Attend to guest requests and anticipate needs
·  Manage staff recruitment
·  Attend to complaints
·  Maintain records of stock levels and financial transactions
·  Adhere to and be trained in liquor laws and regulations
·  Responsible for keeping payroll in line
·  Responsible for forecasting and reviewing the P&L
·  Act as an entrepreneur for your relevant outlet / outlets
·  Other duties as assigned

Qualifications

Your experience and skills include:

·  ​​​​Service focused personality is essential and previous leadership experience required
·  Proven ability to build and maintain good relationships with all stakeholders
·  Communicate thoughts, actions and opportunities clearly with strong networking skills
·  Ability to lead by example, believe in a strong team culture and set the scene for high performance 

Your team and working environment:

·  Working a fast-paced team environment
·  Shifts will be during the day, evening and weekend
·  Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorisation

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Additional Information

What is in it for you:

·  Staff shuttle service to/from St Andrews
·  Very competitive equal share of TRONC 
·  Opportunities for development and growth across Accor properties worldwide
·  Gain your personal licence with us!
·  Complimentary staff canteen
·  50% off dining in our Food and Beverage outlets
·  Employee rates for Spa treatments and green fees
·  Access to gym and pool services
·  Growth opportunities
·  On-the-job training
·  Regular social events
·  Access to PressReader