Steward

Job description

معلومات عن الشركة

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam  is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Al Maqam  is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

وصف الوظيفة

Responsibilities:

Reporting to the Stewarding Supervisor, responsibilities and essential job functions include but are not limited to the following:

·  Consistently offers professional, engaging and friendly service
·  Ensuring that the proper procedures and standards set in place by the department and the hotel
·  Ensure that all Kitchens are Cleaned, Organized and sanitized
·  Ensure all daily tasks list are completed
·  Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
·  Ensuring that garbage & recycling removal is being done in a timely manner
·  Assist in the correct usage of all chemicals within the department and outlets, including appropriate training
·  Conduct individual development discussion and performance reviews as assigned on a monthly basis
·  Conduct performance discussions and ensure all progressive corrective actions forms are completed correctly and in a timely manner
·  Assist any outlets and culinary team for any kind of resource request
·  Ensuring all equipment is cleaned, maintained and properly stored after an event
·  Attend and participate in departmental meetings
·  Perform walkthrough with Assistant and Chief Steward on a regular basis
·  Ensure all storage room are kept clean and organized
·  Filling positions within the department when needed
·  Be flexible to work the occasional morning/afternoon shift for coverage
·  Foster an environment of cooperation within the department and between other departments within the hotel. Encourage participation and input from all colleagues while promoting professional work habits that will ensure that the department is being guided at all time by Swissotel Mission, Vision and Values
·  Have a proactive eye for detail and cleanliness
·  Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program

المؤهلات

·  Self motivated, with the ability to make effective decisions
·  Demonstrates initiative, and the ability to work with minimal supervision
·  Ability to maintain high service levels under pressure
·  Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.

معلومات إضافية

·   Prior experience working with Opera or a related system
·   Fluency in English

customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent