Front Office Operational Trainee

Job description

Company Description

About SO/ Bangkok

Located in the vibrant capital of exotic Thailand, SO/ Bangkok combines modern dynamism with classic wonder in a true meeting of East and West. With 237 rooms and suites, the urban luxury design hotel offers themed accommodations created around the Five Elements - Water, Earth, Wood, Metal, and Fire. Inspired and innovative, SO/ Bangkok is an iconic landmark of design and a masterpiece of collaboration by Thailand’s top five designers and world renowned fashion designer Monsieur Christian Lacroix.  

An exciting selection of innovative restaurants and bars showcase the very best in refined dining in a variety of relaxing ambiences. SO/ Bangkok commands a prime central location where anything is possible, from contemporary high-rises to traditional Buddhist temples, from bustling street markets to ritzy upscale shopping complexes, from notorious nightlife to a gourmet’s choice of dining.

Job Description

· 
To assist Management in increasing hotel profitability as well as customer satisfaction.

· 
To assist guests and ensure their stay is comfortable and an experience to remember.

· 
Responsible for the daily organization of the section.Contribute to overall operational efficiency by performing relevant duties as assigned (to include but not limited to check-In, check-out, guest billing, etc.)

· 
Monitor guest service quality constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.

· 
Follow the SO/ brand standard and departmental SOPs.

Qualifications

·  Current enrollment in a university or educational institution pursuing a degree in hospitality management, culinary arts, food service, or related field.
·  This internship must fulfill academic requirements mandated by the candidate's school.
·  Front Office Operational focus
·  Proficiency in English/French is required.

Additional Information

Benefits:

·  Monthly allowance
·  Accommodation
·  Duty Meals
·  Local Insurance
·  Visa & Work permit