Security Associate

Job description

Company Description

We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

Job Description

·  Ensure to perform the duties, as assigned from time to time.
·  To man the assigned area and check for suspicious occurrences and also ensure that the parking rules and regulations are enforced.
·  Document all activities during the shift, as directed by the Security Officer.
·  Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
·  To abide by the mission statement of the Company and of the department.
·  Provide effective support to the team to enable them to provide effective and efficient services.
·  Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
·  Provide effective support to the team to enable them to provide effective and efficient services.
·  Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
·  Identify optimal, cost effective use of the resources.
·  Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems.
·  Patrol assigned area & check for suspicious occurrences
·  Ensure that the parking rules and regulations are enforced.
·  Practice Standard Operating Procedures for all functions.
·  To frisk any employee for security purpose. ( All male employee to be frisked by male guards and lady employees to be frisked by lady guards only)
·  Ensure to handle guest complaints.
·  Ensure to abide by the mission statement of ACCOR.
·  Ensure to alert the Safety & Security Manager and/or Assistant Security Manager in case of an emergency.
·  Ensure to follow at the Employees entrances:
·  Check parcels and gate passes
·  Control the movements of all the delivery men & visitors.
·  Maintain employee’s & visitor’s register.
·  Maintain general law and order as per the Management’s policies.

Additional Information

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.