MICE Executive (Small Events)

Job description

Key tasks

The MICE Executive (Small Events) is responsible for fielding and responding to event enquires (200 PAX or less), converting them into bookings and then planning the event in conjunction with all relevant Hotel Departments. The MICE Executive is responsible for ensuring all duties are carried out in accordance with Novotel standards and current legislation.

Common Duties:

• To field enquiries, check availability, quote accordingly, convert and then plan event in the hotel
• To enter all enquiries, bookings, denials and cancellations into the appropriate hotel diary system.
• To respond to all enquires via the appropriate channel and within the given deadline.
• To liaise with all operational department (Eg Accounts, MICE Operations, Sales & Marketing, Food & Beverage) to ensure all requirements are met and revenue is maximised.
• To work with the Revenue Department, Sales & Marketing Department & Accounts Department to ensure that suitable contracts and payment plans are agreed.
• Responsible for ensuring clients are invoiced correctly.
• Attending any site visits, planning meetings, tastings or other occasions as required by the client.
• Prepare and presenting the weekly Function Sheet on schedule.
• Providing Welcome Desk assistance as and when required.
• General administrative duties are required.
• To assist with co-ordinating larger events as required.
• To carry out any other reasonable duties that may be required.

Benefits:

• Meal Supplied during shift
• Uniform supplied and dry cleaned
• Access to AccorHotels UK discounts and Benefits
• Career opportunities within the UK and International .

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Desired profile

Skills

Level of Education Others
Areas of study Sales
Professional experiences 1 to 2 years
Languages essential English (Primary tongue)

Essential and optional requirements

·  Excel
·  Word
·  Opéra