Sales Coordinator - EBC

Job description

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We are seeking a highly organized and customer-focused Sales Coordinator to join our Events, Banquet, and Catering  (EBC) team in Dubai, United Arab Emirates. In this role, you will play a crucial part in supporting our sales efforts by coordinating high-level customer meetings, managing logistics, and ensuring smooth operations of our EBC.

·  Coordinate and schedule executive-level customer meetings and presentations at the EBC
·  Collaborate with sales teams to understand customer needs and tailor briefing agendas accordingly
·  Manage all aspects of visit logistics, including travel arrangements, catering, and technology setup
·  Prepare and distribute briefing materials, agendas, and follow-up communications
·  Maintain accurate records of customer visits and outcomes in the CRM system
·  Assist in creating and updating sales presentations and marketing materials
·  Liaise with internal stakeholders to ensure seamless execution of customer briefings
·  Collect and analyze customer feedback to improve the EBC experience
·  Support the sales team with administrative tasks and reporting as needed

Qualifications

·  2-3 years of experience in sales coordination, executive support, or a related role
·  Bachelor's degree in Business Administration, Marketing, or a related field (preferred)
·  Excellent verbal and written communication skills
·  Strong proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word)
·  Exceptional organizational and time management skills
·  Customer service orientation with the ability to interact professionally with executive-level clients
·  Experience in managing high-level meetings and presentations
·  Knowledge of sales processes and customer relationship management
·  Familiarity with executive briefing center operations (preferred)
·  Ability to work in a fast-paced environment and handle multiple priorities
·  Detail-oriented with a focus on accuracy and quality
·  Flexibility to occasionally work outside regular business hours to accommodate international clients