Rooms Division Manager

Job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

•Develop and implement strategies to maintain and improve overall service standards

•Create and foster a performance-driven culture that meets the business objectives of key stakeholders

•Oversee quality control of product and service delivery within the rooms division

•Analyze department performance metrics and implement improvements as needed

•Collaborate with other department heads to ensure seamless guest experiences

•Manage budgets, forecasts, and financial performance of the rooms division

•Train, mentor, and develop staff to maintain high standards of guest service

•Handle guest complaints and resolve issues promptly and professionally

•Ensure compliance with all safety and security procedures

Additional Information

•Self- driven individual with a proactive and positive approach to change.

•Excellent problem solving & decision-making skills

•Enthusiastic with learning attitude

•Should have self-confidence & motivation