Room Attendant

Job description

Company Description

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.

Job Description

Summary of Responsibilities: Reporting to the Floor Supervisor, responsibilities and essential job functions include but are not limited to the following:

· Consistently offer professional, friendly and engaging service.

· Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies.

· Sign in and out master keys daily.

· Maintain proper usage of cleaning supplies and equipment.

· Update and record all cleaned rooms.

· Return and properly tag all lost and found articles in the Housekeeping Office.

· Follow departmental policies and procedures and Swissôtel service standards.

· Report necessary maintenance items.

· Follow all safety and sanitation policies.

Additional Information

Experience and skills include:

· 1-2 years in Housekeeping or related area.

· Service focused personality is essential

· Be physically fit to Constant standing and walking throughout shift

· Frequent lifting and carrying up heavy objects

· Frequent kneeling, pushing, pulling, lifting

· Occasional ascending or descending ladders, stairs and ramps

· Displays a high level of positive energy in all interactions

· Is a team player that contributes to and proactively assists co-workers.

· Ability to work a flexible roster depending on departmental needs

· Ability to focus attention on guest needs, remaining calm and courteous at all times