Restaurant Supervisor - SO/ Sotogrande

Job description

Company Description

SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together.

It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.

Job Description

SO/ Sotogrande, a luxury hotel in the beautiful coastal town of Sotogrande, Spain, is seeking a professional and customer-focused Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will play a crucial role in ensuring exceptional dining experiences for our guests while leading and motivating our restaurant staff.

·  Oversee daily restaurant operations, ensuring smooth service and high customer satisfaction
·  Lead, train, and motivate the restaurant team to maintain SO/ Sotogrande's high standards of service
·  Manage staff scheduling, assignments, and performance evaluations
·  Ensure compliance with food safety and hygiene standards
·  Handle customer inquiries, special requests, and resolve any issues promptly and professionally
·  Collaborate with the kitchen team to maintain menu knowledge and assist with food and wine pairings
·  Manage inventory, place orders, and control costs while maintaining quality
·  Implement and maintain SO/ Sotogrande's luxury hospitality standards
·  Assist in organizing and executing special events and promotions
·  Monitor and maintain the cleanliness and appearance of the restaurant area

Qualifications

·  Minimum 2-3 years of experience in restaurant supervision or management, preferably in luxury dining establishments
·  Proven leadership skills with the ability to motivate and manage a team effectively
·  Excellent customer service skills and a passion for creating memorable dining experiences
·  Strong knowledge of food and beverage service, including wine pairing
·  Proficiency in using Point of Sale (POS) systems and inventory management tools
·  Solid understanding of food safety and hygiene standards
·  Excellent conflict resolution and problem-solving skills
·  Ability to work flexible hours, including evenings, weekends, and holidays
·  Fluency in English and Spanish; additional languages are a plus
·  High school diploma required; Bachelor's degree in Hospitality Management or related field preferred
·  Food Safety Certification (e.g., ServSafe) required
·  Knowledge of Spanish and international cuisine
·  Familiarity with luxury hospitality standards and practices
·  Strong organizational and multitasking abilities
·  Adaptability to work in a fast-paced, dynamic environment

Additional Information

·  Attractive incentive plan.
·  Important discounts on Hotel services.
·  Discounts in Accor group hotels and collaborating companies.