Restaurant Manager - Seabird

Job description

Company Description

We are looking for a Restaurant Manager to be part of our team for The Hoxton, Southwark in our Seabird restaurant.

The Hoxton, Southwark is only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof-top restaurant and bar with indoor and outdoor seating PLUS our coworking space spread over six floors.

Our rooftop restaurant & bar Seabird with an outdoor terrace (and spectacular 360 views!) offers a "fine-dining in sneakers" experience all around a seafood developed especially for us.

Job Description

What you’ll do…

·  Take full ownership of the day-to-day operation of Seabird, leading from the front and setting the tone for service, culture and standards.
·  Build, develop and inspire a high-performing front-of-house team through coaching, clear communication and regular feedback.
·  Work in close partnership with the kitchen and senior F&B leadership to ensure smooth service, strong collaboration and consistent delivery.
·  Manage labour, rotas and payroll in line with budget while ensuring the guest experience is never compromised.
·  Own the guest journey end-to-end, proactively handling feedback and turning challenges into positive experiences.
·  Oversee training, onboarding and performance management, ensuring the team understands brand values and service expectations.
·  Monitor financial performance, stock levels and compliance, identifying opportunities to improve efficiency and profitability.
·  Act as a Seabird ambassador within the hotel, collaborating with events, sales and wider Hoxton teams.

Qualifications

What we’re looking for…

·  Proven experience as a Restaurant Manager (or strong Deputy ready to step up) in a high-volume, premium restaurant or bar environment.
·  Strong people leadership skills, with a track record of building engaged, motivated teams.
·  Commercial awareness, with experience managing labour, costs and operational KPIs.
·  Confident decision-maker who remains calm and solutions-focused under pressure.
·  Flexible to work a rotating schedule, including evenings, weekends and key trading periods.
·  Fluent in English; additional languages are advantageous.
·  Passionate about hospitality, service and creating spaces people genuinely love spending time in.
·  Down-to-earth, hands-on and aligned with The Hoxton’s informal, people-first culture.

Additional Information

What's in it for you...

·  Competitive salary
·  28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.
·  A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
·  It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
·  Treat yourself once in a while with lots of retail & hospitality perks through our partners.
·  Enjoy a free night at The Hoxton and a meal for two when you first start with us.
·  Goes without saying, but we’ll feed you during your shift.
·  Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
·  Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
·  Lots of opportunity to progress and switch it up as part of a global family of brands.
·  Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
·  Extra time off to volunteer with one of our partner charities.
·  Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
·  Enhanced family leave for when you’re expanding your family.
·  An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.