Restaurant Captain

Job description

Job Description

We are seeking a professional and customer-focused Restaurant Captain to join our team in Baghdad, Iraq. As a Restaurant Captain, you will play a crucial role in ensuring exceptional dining experiences for our guests while leading and supporting our service staff.

·  Oversee and coordinate all aspects of dining room operations
·  Lead, train, and motivate the service team to maintain high standards of customer service
·  Greet and seat guests, ensuring a warm and welcoming atmosphere
·  Manage reservations and handle special requests or complaints professionally
·  Collaborate with kitchen staff to ensure timely and accurate food service
·  Conduct pre-shift briefings and assign duties to team members
·  Monitor and maintain cleanliness and presentation of the dining area
·  Assist in menu planning and wine list development
·  Ensure compliance with food safety regulations and restaurant policies
·  Handle cash and credit transactions accurately
·  Prepare reports on sales, customer feedback, and staff performance

Qualifications

·  3-5 years of experience in fine dining or upscale restaurants
·  Previous experience as a captain or in a similar leadership role
·  Excellent communication and interpersonal skills
·  Strong leadership and team management abilities
·  Proficiency in restaurant management software
·  In-depth knowledge of food and beverage service standards
·  Ability to handle high-pressure situations and solve problems efficiently

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.