Reservations Supervisor

Job description

Company Description

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Job Description

Reporting to the Cluster Director of Revenue Management, the Reservations Supervisor is a key player in supervising and managing the room inventory of Raffles & Fairmont Makati.

You will passionately train and lead our team to success, whilst ensuring the smooth running of the day-to-day operations for the Reservations department.

We are looking for someone who has the ability to lead, supervise and motivate a team, and has the skills to work closely with other departments to ensure our Hotels meet their objectives.

To be selected in this role you will have full Australian working rights.  You are detail oriented, organised, a clear communicator, possess an outcome driven approach to performance and results, and a natural ability to build and maintain internal and external client relationships.

Qualifications

You will have experience in a similar, high volume role, hotel environment using tools such as Opera Cloud, Accor Reservations Systems and knowledge of OTA/GDS systems is a pre requisite.