Reservations Executive
Hyderābād (Hyderābād) Sales
Job description
Company Description
· We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilit
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
· Plan the room reservations.
· Ensure proper selling techniques and strategies are utilized to maximize room revenues.
· Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
· Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
· Plan & prepare forecasts on a timely basis for review.
· Plan & prepare monthly reports, forecasts and other relevant reports.
· Ensure that the various monthly statistical reports are generated and assist in the development of occupancy forecasts for the annual budget.
· Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.
· Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
· Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies.
· Ensure calculative overbooking.
· Give discounts and corporate rates, as per the company’s policy.
· Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness.
· Ability to accept responsibility.
· Self confidence, motivation, drive and tenacity.
Qualifications
Relevant degree or diploma