Reservation Coordinator

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects. Guest oriented, delivering exceptional guests experience.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:
Organize and implement administrative systems & procedures, and perform necessary support duties
Serve as a principal source of information for the team
Prepare and maintain your department’s records

Qualifications

Your experience and skills include:
Excellent interpersonal and communication skills
Ability to prioritize work in an environment with multiple interests
Ability to handle complex and confidential information with discretion
Competency using a variety of computer softwares 

Opera Cloud

 

Additional Information

Your team and working environment:
Our Sales team is a collaborative, service‑driven group working in a welcoming Mercure environment where authenticity, teamwork, and heartfelt hospitality shape everything we do.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.