Reservation Associate

Job description

Company Description

•Be a part of global community in hospitality industry.

•Learning and growth opportunities.

•Wide range of employee related benefits.

•Get a opportunity to be a part of Heartist culture.

Job Description

·  Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
·  Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings.
·  Responsible for ensuring that all reservation filing and correspondence is carried out daily..
·  Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

Qualifications

·  Guest focused personality is essential
·  Prior experience working with Opera or a related system experience is an asset
·  Strong interpersonal and problem solving abilities
·  Fluency in English, additional languages are a plus Point.