Reception Team Member - Future Leader

Job description

Key tasks

We are very proud to announce that we are looking for an enthusiastic Reception Team Member to join our team here in Wembley!

What’s in it for you: joining Novotel London Wembley would mean become part of the fantastic AccorHotels family, with more than 3600 hotels in the world. A wide range of benefit will be available to you as an AccorHotels' talent, such as:
- free week-end breaks in UK properties
- great training opportunities through Accor Academie: the Number 1 Hotel School in the World
- Career progression and transfer opportunities
- Bienvenue Card, which gives you discounts in all the Accor properties around the world, restaurants, train and flight tickets, car rentals and many more!
- Company Pension Scheme
- Annual Leave

Who we are looking for: We are looking for people with the right attitude towards hospitality, happy smiley people with the an eye for detail who will ensure our guests and clients have a memorable stay with us no matter which area of our team you work in. Experience is great – but the right attitude is greater.

Reception Team Member

Overview of duties
 Takes care of guests from their arrival through to their departure,
 Contributes to guest satisfaction at all times by providing high quality services throughout their stay.
 Helps meet the department's quantitative and qualitative targets
 Promotes the hotel's offer. Helps meet the department's quantitative targets through his/her sales efforts,
 Implements brand and Group projects and identity features (all the keys to the city, service certification, LeClub, ABA etc)

Does it sound like your next step? Apply today!

We are looking forward to welcoming you to our team!

It is a lot better at Novotel!

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education A level
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

Candidate must be eligible to work and live in UK

·  Excel
·  Word
·  Opéra