Reception Team Member

Job description

Key tasks

MISSION

As a Reception Team Member you will be the first face our guests see when they arrive. The warm smile and warm welcome that gets their stay off to a great start.
At Novotel you’ll have the freedom to take initiative, going above and beyond to make each guest’s stay individual and memorable, while surrounded by a friendly team that supports you.
You will be the port of call for guests, taking enquiries and reception duties in a relaxed but professional manner.

Above all, we’re looking for someone who wants to be part of a friendly and ambitious team. Someone who has a passion to help us grow and grow in return.
SPECIFIC REQUIREMENTS

Your Benefits Include:
• Attractive Bonus Scheme
• £8.00 per hour
• Pension Scheme
• A Discount Card to be used in Accor Hotels Worldwide
• Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
• Training & Development
• Additional holidays with service
• International Development Opportunities
• And more: recommend a friend scheme; Employee Advisory Service; Childcare Vouchers; Meals on duty; Uniforms and dry cleaning; Eye care vouchers; Cycle to work Scheme and the list goes on…

Eligible to work in the UK
Good communication skills

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster" . To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

·  Excel
·  Word
·  TARS
·  Opéra