Spa Therapist

Job description

Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence.

Job Description

·  At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests.
·  Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.
·  Establish a long term relationship with customers.
·  The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.
·  Takes control of rebooking guest after treatment.
·  Perform treatment most suited to guest utilising a range of techniques.
·  Knowledgeable about all aspects of treatments, spa therapy and the facility
·  Monitors, maintains and re-stocks assigned room with products, supplies, disposables and work tools.

Qualifications

Certified as Spa Therapist

With 2-5 years of experience in the same field in hotel industry

With good English communication skills

With pleasing personality and a well focused individual

Able to handle pressure at work and capability to multi-task