Public Areas Attendant

Job description

Company Description

Set in the heart of Cairns, Pullman Cairns International is a leading five-star hotel known for its grand design, spacious accommodation, and elevated guest experience. Ideally located just moments from the Esplanade and Reef Fleet Terminal, the hotel is the perfect base for guests exploring the Great Barrier Reef, Daintree Rainforest, and the wider Tropical North Queensland region.

Welcoming a diverse mix of leisure, corporate, and conference guests from around the world, Pullman Cairns International is a busy and dynamic hotel where presentation and attention to detail matter in every corner of the property.

Our Housekeeping team plays a key role in maintaining the hotel’s high standards, ensuring all public spaces are consistently clean, welcoming, and well-presented. Every team member contributes to creating a polished and comfortable environment for our guests.

As part of the Accor network, you’ll benefit from ongoing training, a supportive team culture, and opportunities to grow your hospitality career within a global hospitality brand.

Job Description

Pullman Cairns International is seeking a Full-Time Public Areas Attendant to join our Housekeeping team.

In this hands-on role, you will be responsible for maintaining the cleanliness and presentation of the hotel’s public and back-of-house areas, ensuring a consistently high standard throughout the property. From the lobby through to guest corridors and shared facilities, your work helps shape the first impression and overall experience of every guest.

This role is ideal for someone who enjoys staying active, takes pride in presentation, and works well as part of a supportive and fast-paced team.

Key responsibilities include:

·  Maintaining cleanliness and presentation of all guest-facing public areas
·  Cleaning and caring for spaces such as the lobby, corridors, lifts, and facilities
·  Monitoring public areas and responding promptly to cleaning needs
·  Restocking and maintaining guest amenities in shared bathrooms and facilities
·  Supporting cleanliness in back-of-house and staff areas
·  Working collaboratively with the Housekeeping team to uphold hotel standards

Qualifications

We are looking for reliable, detail-focused team members who take pride in their work and enjoy contributing to a positive team environment.

What we’re looking for:

·  Positive attitude and strong work ethic
·  Good attention to detail and pride in presentation
·  Ability to work independently and stay organised
·  Physical ability to carry out cleaning duties throughout a shift
·  Flexibility to work a rotating 7-day roster, including weekends and public holidays
·  Previous experience in cleaning, housekeeping, or hospitality is an advantage but not essential

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

·  Access to global accommodation and F&B discounts
·  #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
·  Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

· 
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.