Porter/Welcomer

Job description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities

Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.

Job Description

Be in the heart of it all by joining our Front Office team of our Pullman Hotel! 

Our passion? Service and achievement beyond limits. Our promise? Recognise each person's value, the talent they bring to the group and to make them a proactive part of their own development.

Reporting to the Front Office Manager and Chief Concierge, our Porters play a dynamic and guest-focused role that goes far beyond handling luggage. From offering a warm welcome to assisting with arrivals, departures, and personalised recommendations, they help create a seamless and memorable experience from the moment guests arrive at our driveway.

What does a Porter's role entail?

·  Greet guests with warmth and professionalism upon arrival
·  Assist with luggage, directions, and general guest inquiries
·  Provide valet parking services, driving both automatic and manual vehicles
·  Offer local knowledge and concierge-style recommendations
·  Maintain the presentation of lobby and entrance areas
·  Collaborate with Front Office team to ensure smooth guest journeys

Qualifications

What are we looking for? 

·  A valid Australian driver’s license
·  Confidence in driving both automatic and manual vehicles
·  Excellent communication and interpersonal skills
·  A genuine passion for hospitality and guest service
·  Physical capability to assist to manually handle luggage, and stand for extended periods
·  Availability for rotating rosters, including weekends and public holidays
·  The ability to legally work in Australia on an ongoing basis
·  Experience in a fast-paced, 5-star hotel in a similar role

Additional Information

You will be joining a fun, experienced and passionate workplace positioned in a precinct delivering world-class entertainment. We will provide you with uniform, career development opportunities and worldwide discounts in over 100 countries and access to discounts with our numerous partners.