Porter
Manly (Isaac) Hotels - Restaurants
Job description
Company Description
Why work with Manly Pacific and Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Nothing beats working by the iconic Manly Beach, with the unique views and talented group of team members.
Job Description
You are at the heart of the hotel! As a Porter, you will take the responsible for ensuring exceptional service is provided to guests at all times, making guests feel both welcome and comfortable. Secondary to this, the role is responsible for ensuring the front office premises are safe, clean and comfortable for guests.
What’s in it for you:
· Work in front of the iconic Manly Beach
· Staff canteen with food & drinks
· Up to 70% off for you to live it up across all Accor Properties & 30% off Restaurants
· Dry-cleaning on us: you won’t need to worry about ironing and/or washing your clothes on your days off, we encourage you to embrace life instead
· Accor Group Benefits Your Way: Employee Assistant Program, Birthday day off, discounted gym membership and much more!
What you will be doing:
· Greet all guests as they arrive and depart the hotel.
· Use the guests’ name at all times (once known).
· Check the daily arrival list for VVIP's or guests with special needs.
· Ensure collection and delivery of guest luggage, mail, messages and equipment in an efficient and timely manner.
· Escort guests to their room, placing luggage in room.
· Ensure the efficient delivery and collection of group luggage.
· Park and retrieve guest's cars with care (where applicable)
· Explain room and hotel facilities to guests and answer any questions.
Qualifications
Your experience and skills include:
· Previous experience working in a hotel or serviced apartments environment preferred.
· Good levels of written and spoken English.
· Sound knowledge of the local area.
· Australian Driver’s License required.
Additional Information
To apply please follow the link below or send your resume to h5462-hr2@accor.com or h5462-hr3@accor.com