Waiter

Job description

Job Description

MAIN DUTIES:

·  To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Dubai Jumeirah Beach Standards of Performance.
·  To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
·  To carry out any other reasonable duties and responsibilities as assigned.
·  To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.
·  To perform opening and closing procedures established for the place of work as assigned.
·  To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
·  To ensure that the place of work and surrounding area is kept clean and organized at all times.
·  To monitor operating supplies and reduce spoilage and wastage.
·  To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
·  To provide friendly, courteous and professional service at all times.
·  To maintain good working relationships with colleagues and all other departments.
·  To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
·  To comply with local legislation as required.
·  To respond to any changes in the department as dictated by the needs of the hotel.
·  To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

 

Administration

·  To collect all general requisitions and food & beverage requisitions.
·  To prepare and record all inventory on daily, monthly and quarterly basis.
·  Report any engineering issues and make a HOTSOS request for the same &

          Maintain daily logs and update the Logbook on daily basis.

 

Financial and Revenue Responsibilities

·  To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.