People and Culture Manager

Job description

Company Description

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit  https://careers.accor.com/

Job Description

·  Lead all People & Culture initiatives for the  hotel, through ongoing operations, ensuring a seamless, high-end employee experience that reflects Sofitel’s values;
·  Manage end-to-end recruitment for all positions, delivering an exceptional candidate experience and attracting top talent aligned with the brand;
·  Provide expert guidance on employee relations, including investigations, disciplinary procedures, and performance management, ensuring fairness, consistency, and confidentiality;
·  Oversee HR systems, maintain accurate data, and generate insightful reports for senior management to support strategic decision-making;
·  Foster an inclusive, engaging, and high-performance workplace culture, supporting onboarding, L&D programs, and ongoing employee engagement initiatives;
·  Provide leadership and guidance to hotel managers and department heads, ensuring consistent HR practices and high standards of team management across the property;
·  Assist with payroll preparation, compliance audits, right-to-work checks, and contribute to wellbeing, CSR (Corporate Social Responsibility), and D&I initiatives.
·   Drive broader People & Culture projects, including HR system upgrades, engagement surveys, and global Accor programs, ensuring alignment with company strategy,  brand standards, and organizational values;
·   Act as a strategic partner to leadership, helping shape the culture, engagement, and talent strategy of the hotel, ensuring the team thrives both during pre-opening and ongoing operations.

Qualifications

·  Bachelor’s degree in Human Resources, Business Administration, or a related field. A postgraduate degree in Leadership or People Management is highly desirable;
·  Proven experience in HR management, ideally within luxury hospitality experience;
·  Strong expertise in end-to-end recruitment, employee relations, performance management, and HR operations;
·  Solid knowledge of HR systems, reporting, and analytics, with the ability to generate actionable insights.
·  Deep understanding of UAE labor laws, compliance requirements, payroll processes, and HR best practices;
·  Demonstrated ability to foster an inclusive, engaging, and high-performance culture;
·  Excellent interpersonal, communication, and leadership skills, with experience managing diverse teams;
·  Strategic mindset with the ability to align HR initiatives with business objectives and brand standards;
·  Fluent in  English;
·  High level of professionalism and discretion.