People and Culture Manager

Job description

Company Description

The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Reporting to the General Manager and with a dotted line to the VP of People & Culture, you will be responsible for curating all things related to the team.

Job Description

·  Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance.
·  Implement and manage our policies, processes, and procedures, ensuring we are compliant with local employment law in all areas.
·  Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business.
·  Work with heads of department on putting in place development opportunities & paths for the team, with input from our Director of L&D.
·  Keep the culture of the hotel alive by embedding The Hoxton values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team.
·  Drive our talent review process from coffee chats, annual reviews through to talent and career management.
·  Lead activities under “Do More”, our global initiative to work with local charities & community projects in the cities we call home.
·  Support managers on employee relations and performance management cases.
·  Work with the central team on European/Global projects and rollouts. We want to hear your ideas and get your input on how to design effective initiatives and deliver innovative solutions.
·  Partnering with the General Manager to define and track the right goals and KPIs for the hotel – making sure we’re aligned, focused, and set up to succeed.
·  Keeping a close eye on performance data and working with the team to spot opportunities to improve how we work and deliver even better results.
·  Owning all people-related reporting for both our internal leadership and our external partners – with accuracy, clarity, and a solutions-first mindset.
·  Leading the full payroll process for your hotel – ensuring everything runs smoothly, on time, and in line with current legislation (no missed deadlines here).

Qualifications

·  Individuals. You’re looking for a place where you can be you; no clones in suits here.
·  Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
·  You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
·  You’re not precious. We leave our egos at the door and help get things done.
·  You’re up for doing things differently and trying (almost) everything once.
·  If we got stuck in a lift together, we’d have a good time and share a few laughs.
·  You want to be part of a team that works hard, supports each other, and has fun along the way.
·  You'll come with 2+ years’ experience as a HR generalist within the hospitality industry.
·  You’re passionate about bringing out the best in other people and are full of ideas you want to try in achieving that goal.
·  Comfortable navigating tricky performance or legal issues when they come up—always aiming for a fair, people-focused approach.
·  Confident with budgeting and forecasting, and happy to dive into the numbers when needed.
·  A people person at heart, but with a head for planning and detail.
·  Big on leading by example—genuinely passionate about helping teams grow, feel supported, and work well together.

Additional Information

 

·  Become part of a team that’s very passionate about creating great hospitality experiences.
·  A competitive salary and eligibility to participate in our discretionary bonus scheme.
·  Food on us during your shift.
·  Enjoy a free night at The Hoxton and a meal for two when you first start with us.
·  Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
·  Time off to volunteer with one of our partner charities.
·  An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
·  Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
·  The chance to challenge the norm and work in an environment that is both creative and rewarding.
·  Excellent discounts across The Hoxton and the global Ennismore family.