Night Manager - Ibis Sydney Airport

Job description

Company Description

Accor's Ibis Sydney Airport is looking for a rising star to join the team as Night Manager

Ibis Sydney Airport is 3.5* Hotel with 200 Rooms right in the Sydney Airport precinct and close to the domestic terminal. At Ibis Sydney Airport, our reception is our un-official director of first impressions! You lead with making every person feel welcome and create memorable experience, right from GO!

 

 

Job Description

We are seeking a passionate, guest-focused Night Manager, to join the Front Office Leadership team.

As a Night Manager at Ibis Sydney Airport, you will lead and supervise the Front Office Department's operational functions throughout the night.

·  Lead and supervise night shifts, ensuring safety, security, and a seamless guest experience.
·  Cross check and balance work completed during the day for all outlets on shift
·  Prepare reports  on a daily, weekly and monthly basis.
·  Manage overnight reservations and check-ins, providing efficient and friendly service.
·  Maintain responsibility for the overall auditing and administration function of the night team.
·  Generate reports for management, offering valuable insights into daily hotel operations

Qualifications

The successful candidate must have the ability to build Human Connections, and lead from the Heart.

·  Experience in Hotel Front Office or similar role.
·  Ability to work night shifts (11pm-7:30am) across a rotating roster including weekend work and public holidays.
·  Strong interpersonal and problem-solving skills.
·  Preferred experience using Opera Cloud
·  Exceptional communication skills both written and verbal.

Additional Information

· 
What is in it for you:

·  ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
·  Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
·  Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun