Mini Bar Attendant
Dubai, UAE
Job description
Company Description
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
Job Description
Join our dynamic team as a Mini Bar Attendant at our luxurious hotel in Dubai, United Arab Emirates! We're seeking a detail-oriented and customer-focused individual to ensure our guests have an exceptional in-room dining experience.
· Restock and maintain mini bars in guest rooms, ensuring all items are fresh, properly arranged, and fully stocked
· Conduct daily inventory checks and report any discrepancies or low stock levels
· Process accurate billing for consumed mini bar items
· Clean and sanitize mini bar units and surrounding areas
· Respond promptly to guest requests for additional mini bar items
· Collaborate with housekeeping staff to coordinate mini bar service during room turnovers
· Maintain detailed records of stock levels, guest consumption, and billing
· Assist in identifying popular items and suggest improvements to the mini bar offering
· Ensure compliance with all health and safety regulations
· Provide exceptional customer service, addressing any guest concerns or special requests
Qualifications
· High school diploma or equivalent
· Previous experience in hospitality or customer service preferred
· Strong attention to detail and excellent organizational skills
· Proficiency in basic math and computer operations
· Ability to operate mini bar refrigerators and point-of-sale systems
· Excellent communication and interpersonal skills
· Customer-focused mindset with a friendly and professional demeanor
· Physical ability to lift and carry supplies, and walk for extended periods
· Knowledge of food and beverage inventory management
· Familiarity with hotel policies and procedures
· Ability to work independently and as part of a team
· Quick and accurate decision-making skills
· Multilingual skills are a plus, given Dubai's diverse international clientele
· Flexibility to work various shifts, including weekends and holidays