Mini bar Attendant

Job description

Job Description

 

 

Key Responsibilities:

· 
Mini Bar Maintenance:

·  Replenish and stock mini bars in guest rooms daily, ensuring that all items are fresh, undamaged, and within expiry dates.
·  Ensure all mini bar items are neatly arranged, correctly priced, and appropriately labeled.
· 
Guest Interaction:

·  Handle guest inquiries and requests regarding the mini bar in a courteous and efficient manner.
·  Provide information on mini bar products, promotions, and any other related services.
· 
Hygiene and Cleanliness:

·  Maintain the cleanliness and organization of the mini bar storage areas and guest room mini bars.
·  Follow hotel hygiene and sanitation standards strictly, including handling and storage of food and beverages.
· 
Quality Control:

·  Regularly inspect mini bar equipment and report any maintenance issues or malfunctions.
·  Ensure all mini bar products meet the hotel’s quality standards and report any issues with products to the relevant department.

Qualifications

Qualifications:

·  Experience: Previous experience in a similar role within a luxury hotel environment is preferred.
·  Skills:
·  Strong attention to detail and organizational skills.
·  Excellent communication and interpersonal skills.
·  Ability to work independently with minimal supervision.
·  Proficiency in basic computer applications and property management systems.

Personal Attributes:

·  Customer-Focused: Dedicated to providing exceptional service to guests.
·  Reliable: Punctual, dependable, and committed to the role.
·  Professional: Maintains a high standard of personal appearance and grooming.